Return & Pricing Policies

Return Policy
All donated clothing, shoes and electronics may be exchanged or a store credit issued if returned to the store where it was bought with a proof of purchase within seven (7) days of purchase.

  • Proof of purchase is defined as having the original receipt for the item being returned or exchanged
  • Packaged items need to be returned in their original packages
  • Refunds/store credit will be accepted at any store operated by Goodwill of Greater Washington for purchases made from GGW stores only
  • Furniture, house wares, home fashions, media (DVDs, CDs, cassettes, LPs, etc), and toys are sold "AS IS" with no exchange or store credit guarantee
  • Store credits will expire thirty (30) days from date of issue (no exceptions)

 

Pricing Policy

We try to be fair in the pricing of our merchandise. Merchandise without the colored plastic string and/or pricing sticker intact cannot be sold. These items will be reprocessed and returned to the sales floor in the next cart. In fairness to everyone, we will not evaluate the price of merchandise on request.

 

 

Customer Appreciation Day

Every Tuesday is Customer Appreciation Day at Goodwill of Greater Washington. All donated goods are 25% off the advertised price.

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Capital One Bank Discount

Goodwill provides a 10% discount on the purchase of donated goods at two of its retail stores,

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Foursquare Specials

Goodwill of Greater Washington provides a variety of monthly specials and discounts on the social networking site, Foursquare.

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Healthcare Appreciation Day

Is 25% off donated goods on Mondays with a valid medical/healthcare ID.

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Military Appreciation Day

Is 25% off donated goods on Thursdays with a valid military ID. The military offer is exclusive to Alexandria, Fairfax and Waldorf retail stores.

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