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Annie: Exceptional Customer Service Leads to a Career in Hospitality

While in Goodwill’s Hospitality Jobs Training Program, I learned a lot of skills about housekeeping and customer service. I learned that the customer comes first and learned how to turn a bad situation into a positive guest experience.

Elaine’s Faith & Determination

Elaine spent much of her 56 years living with an addiction to drugs from which she could not break free. Elaine went from a working mom to losing her job, and becoming homeless.



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Goodwill career services are free to employ the unemployed.

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